Monday, January 22, 2007

Toop & Toop Property Management changes all of the “old rules”

Times are a changing and at Toop&Toop they have totally reinvented Property Management. In what ways you may ask, well read on …..
Specialist Teams:
The old model relied on one person to do the lot! Really how crazy! So in a whole new approach Toops have broken down the tasks and set up specialist teams based on four keys areas of Property Management – Leasing, Management, Maintenance and Administration. Each property gets its own team of specialists!
Innovative Marketing:
With the advent of technology there are so many possible ways to deliver better service. Who better to take advantage of this? Toop&Toop have developed a patented system (Virtual Agent) to advise tenants instantly of new properties, cut costs and reduce the letting time. Prospective tenants can complete a registration form at any of their offices or online at As properties become available for rent, Virtual Agent matches all potential tenants whose search criteria match that property and sends them a message via SMS and/or e-mail (depending on their preferred means of communication). Communication direct to the target market! They receive each property’s details no matter where they are with fast response times.
Tenants: With SMS messaging, the tenant can be anywhere in the world and immediately learn about their ideal property. No cost, instant and updated online.
Landlords: With 100’s of potential tenants registered, a suitable tenant for rental properties are often found without advertising - saving time and money. No longer do landlords rely on a tenant finding the property, Toops go to them! And.. landlords have reaped the benefits of having four specialists rather than one “under- skilled” generalist looking after their property.
Recognition by the Industry:
It’s not just landlords & tenants who love this new approach! At the recent Real Estate Institute of South Australia – Awards for Excellence 2006 - Toop&Toop were honored to jointly receive the Award for Property Management Agency of the Year (Large).
Testimony that Toop&Toop are clearly raising the bar in this industry!
Cheryl Heaven - Smith
Executive Manager of Property Management

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