Thursday, March 17, 2016

South Australia is paving the way nationally!

Thursday the 10th of March was a very special night for our team. Various real estate agencies from across the country gathered in Melbourne for the biggest night in the industry's calendar - the 2016 Real Estate Institute of Australia (REIA) National Awards for Excellence.

Representing South Australia in four major award categories, Toop&Toop was awarded the prestigious REIA Communications Award and REIA Innovation Award as well as being inducted into the Hall of Fame for Innovation.

You might ask, why are awards important to us? Team Toop have a lengthy history of entering industry and various business awards. We see these awards as a fundamental step in continuing to look at ways to do things better, improve our business and foster a culture of 'striving for excellence'. This is also key to not settling for the status quo. While being challenged, and continually benchmarking ourselves against local and national players, we constantly are looking at ways to deliver additional value and service to our clients.

Innovation Award for Excellence

My Maintenance is an industry-first system, built entirely in-house, that acts like a 'virtual handyman'. Maintenance information can be accessed '24/7' from any smart-phone, tablet or computer. This provides tenants, agents and landlords with real-time job updates from tradespeople out in the field. The smarts imbedded in the system have saved our landlords in excess of $38,400 in just 12 months! We also have 1,760 landlords signed up to 'Compliance & Preventative Annual Packages' which reduces costs further by helping avoid reactive maintenance requests.

The success of innovation within our business stems from teamwork and a culture of thinking differently. Our team embrace innovation and various ways of marketing, and are open to exploring the new platforms that are appearing daily. This is a part of who we are, and has been since our business started in May 1985.

Communications Award for Excellence

Our marketing products are based on strategies which showcase property in the best possible way. This includes innovative ways of communicating with buyers and sellers which allows us to achieve premium results for our clients. The ToopVault now has over 5,000 members and is gaining huge momentum. By registering on our ToopVault, buyers have the advantage of viewing properties prior to public launch!

The significant and proven benefits that My Maintenance and ToopVault provide to our clients has exceeded all expectations and are now gaining national interest.

South Australia is paving the way in real estate across the country and we are very proud of our team for such 
a remarkable achievement!

Suzannah Toop

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